Q: What do I do if I get – Account locked -?
A: The simplest way to get rid of this is to power cycle the device ( power off and then power on again ).
If you have forgotten your password, you can use our password recovery service. We also offer a service to remote reset your locked devices.
Dahua ip camera say account is locked
Hello Jaber
Does it happen with all your cameras? Maybe someone is trying to log into your cameras with the wrong password?
Regards,
Sue
How do I unlock admin account on Dahua NVR 4116?
Hello Jones
Give us some more details – how is it locked? Where do you get this error message?
Thank you!
How can l open my Adhua dvr that’s locked
Hello Tony
What model do you have?
I am getting error that saying ” The user is locked ” through dmss app , What is the reason
Good day
Most probably, there is a client software or a device trying to access your account with an invalid password. A reboot of the device might clear the error, but that doesn’t stop the device from being probed / tried to login with invalid credentials.
Regards,
DAHUA@EVOSEC team.