Q: I have a costumer with a 16 channel Dahua DVR. But he lost the admin password. Is there any way to reset this of the whole DVR to default.
A: Yes, it is, using the master password. Also, you will not lose any current settings.
[[[Question]]]: [[[Hi i have a 4ch dvr and i want to put an other4 cameras to it so i need an 8ch card to put in dvr]]]
[[[Answer]]]: There is no card that you can put in the DVR to upgrade/expand the number of channels]]]
Q: Hei, olen ostanut VTKB-VTO5000C-VTH1500AH. En voi käyttää joitakin asetukset-valikossa koska tunnussana suojelus. Onko mahdollista saada nämä salasanat? Kiitos.
A: Kyllä, voimme auttaa sinua asetuksilla ehkäisevä tunnussana.
Q: We are having trouble updating the firmware. We have the most recent firmware for our bullet cameras and are attempting to update locally through both the web browser and the config tool. It gives us an error on transferring the files to the camera. The cameras are on the same network scheme as the server. Any advice?
A: Your file or firmware might be damaged or not compatible.
Q: I am installing a Dahua DVR with 8 analogue camera at our airport. The PSS software is not working with windows 8.how do i upgrade the pss v06?
A: You should upgrade to SmartPSS.
Q: Hi can you please explain if we want to add our company logo onto your ip camera displaying picture is it possible? if yes then how to? Thanks
A: Yes, you can. We offer a service of firmware customization. Please contact us for further details.
Q:Ostin Dahua IPC-HDW2100 kameran takaisin helmikuussa. Koska sain tämän kameran, olen huomannut, että joskus minun dvr menettää yhteyden se. Tulee selvittää se nollaus itse satunnaisesti. Se saa virtansa PoE yli. Yrittänyt kaksi eri PoE suonensisäisesti ja vielä samat tulokset. Ilmoitathan.
Kysymys: When i login from internet the My NVR report A topic ””the login return time is up ””. Why Must i do?”
Vastaus: Tarkista reitittimen/palo muurin asetukset.