Pass Reset
Q: I have a costumer with a 16 channel Dahua DVR. But he lost the admin password. Is there any way to reset this of the whole DVR to default.
A: Yes, it is, using the master password. Also, you will not lose any current settings.
Category: Quick Answers
[[[Upgrade DVR]]]
[[[Question]]]: [[[Hi i have a 4ch dvr and i want to put an other4 cameras to it so i need an 8ch card to put in dvr]]]
[[[Answer]]]: There is no card that you can put in the DVR to upgrade/expand the number of channels]]]
VTO-VTH Help
Q: Hei, jeg har kjøpt en VTKB-VTO5000C-VTH1500AH. Jeg kan ikke adgang noen innstillinger-menyen på grunn av passordbeskyttelse. Er det mulig å ha disse passordene? takk.
A: Ja, vi kan hjelpe deg med innstillingene gir passordet for.
Firmware Problem
Q: We are having trouble updating the firmware. We have the most recent firmware for our bullet cameras and are attempting to update locally through both the web browser and the config tool. It gives us an error on transferring the files to the camera. The cameras are on the same network scheme as the server. Any advice?
A: Your file or firmware might be damaged or not compatible.
Android DMSS
Q: Kunne fortelle meg hvilken port jeg nød å åpen på ruteren for ekstern tilgang til DMSS for Android? takk
A: Port 37777 burde være nok.
Upgrade PSS
Q: I am installing a Dahua DVR with 8 analogue camera at our airport. The PSS software is not working with windows 8.how do i upgrade the pss v06?
A: You should upgrade to SmartPSS.
Camera Logo
Q: Hi can you please explain if we want to add our company logo onto your ip camera displaying picture is it possible? if yes then how to? Thanks
A: Yes, you can. We offer a service of firmware customization. Please contact us for further details.
IP Kamera Omstart
Q:Jeg kjøpte en Dahua IPC-HDW2100 kameraet i februar. Siden jeg fikk dette kameraet jeg merke til at noen ganger min dvr ville miste tilkoblingen til den. Kom til å finne ut det er tilbakestille seg tilfeldig. Det drives over PoE. Jeg har prøvd to forskjellige PoE sprøytebrukere og fortsatt har samme resultat. Vennligst informer.
A:Bruke en ekte PoE-svitsj, ikke en PoE injektor.
NVR hjelp
Spørsmål: When i login from internet the My NVR report A topic “”the login return time is up “”. Why Must i do?”
Svar: Kontroller ruteren/brannmurinnstillingene.