Kategori: Hurtig svar

Pass Reset

Q: I have a costumer with a 16 channel Dahua DVR. But he lost the admin password. Is there any way to reset this of the whole DVR to default. A: Yes, it is, using the master password. Also, you will not lose any current settings.

[[[Upgrade DVR]]]

[[[Question]]]: [[[Hi i have a 4ch dvr and i want to put an other4 cameras to it so i need an 8ch card to put in dvr]]] [[[Answer]]]: There is no card that you can put in the DVR to upgrade/expand the number of channels]]]

VTO-VTH Help

Q: Hej, jeg har købt en VTKB-VTO5000C-VTH1500AH. Jeg kan ikke få adgang til nogle menuen på grund af adgangskodebeskyttelse. Er det muligt at have disse adgangskoder? Tak. A: Ja, vi kan hjælpe dig med indstillingerne, for at give adgangskoden for.

Firmware Problem

Q: We are having trouble updating the firmware. We have the most recent firmware for our bullet cameras and are attempting to update locally through both the web browser and the config tool. It gives us an error on transferring the files to the camera. The cameras are on the same network scheme as the server. Any advice? A: Your file or firmware might be damaged or not compatible.

Upgrade PSS

Q: I am installing a Dahua DVR with 8 analogue camera at our airport. The PSS software is not working with windows 8.how do i upgrade the pss v06? A: You should upgrade to SmartPSS.

Camera Logo

Q: Hi can you please explain if we want to add our company logo onto your ip camera displaying picture is it possible? if yes then how to? Thanks A: Yes, you can. We offer a service of firmware customization. Please contact us for further details.

IP Kamera Genstarter

Q:Jeg købt en Dahua IPC-HDW2100 kamera tilbage i februar. Da jeg modtog dette kamera jeg har bemærket, at min dvr lejlighedsvis ville miste forbindelsen til det. Kom til at finde ud af det nulstille sig tilfældigt. Den drives over PoE. Jeg har prøvet to forskellige PoE injektorer og har stadig samme resultater. Oplys venligst.

A:Brug en true PoE Switch, ikke en PoE injektor.

NVR Hjælp

Spørgsmål: When i login from internet the My NVR report A topic “”the login return time is up “”. Why Must i do?” Svar: Kontroller routerens/firewallens indstillinger.