gDMSS user is locked

There are two reasons that will make gDMSS (DMSS Android version) show you this error message:
-you have entered a bad password: please check it / retype it
-someone has tried to access your account and it got locked

In both cases after you check that the username and the password are the right ones you should reboot your device!



If you have forgotten your password, you can use our DVR / NVR password recovery service.

4 thoughts on “gDMSS user is locked

    1. Bonsoir

      DAHUA a mis à niveau la sécurité de certaines caméras et applications et, par conséquent, les anciennes applications comme gDMSS ne fonctionnent plus. Les applications plus récentes, comme DMSS, devraient fonctionner sans problème.

      Cordialement,
      DAHUA Team@EVOSEC

      [—]
      Good evening

      DAHUA upgraded the security of some cameras and apps and, such, older applications like gDMSS are no longer working. Newer applications, like DMSS, should work without a problem.

      Regards,
      DAHUA Team@EVOSEC

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